How can Data Science and AI Enhance Effective Workforce Management?

Human Resource Management is one of the most important departments of an organization and is responsible for maintaining a healthy, positive culture and ambiance among employees. And, these New-Age Technologies like Data science and AI act as icing on the cake for workforce management.

Well, the claim that AI tools are making work easier and effective is 100% true. These versatile tools drive greater efficiency and productivity that influence business metrics. This post will clearly state the influence of Data Science on workforce management.

Learn about Artificial Intelligence Workforce Management

The managers and teams are properly utilizing the beneficial features of innovation and technology to analyze data and perform other auto-generated tasks.

As per the survey report presented by The Future of Work: Intelligent by Design, many HR professionals are using AI features to perform basic tasks such as:

        Payroll processing and administration (77%)

        Employee Database management (78%),

        Recruitment and Selection (73%),

        Performance management (72%) and

        Onboarding new employees (69%). 

The percentage indicates how many HR professionals are using the automated tools out of 250. This means the Human Resource Department is one of the major domains where Data science and AI have a profound impact. With the high demand for data, Data science professionals consider the facts and figures with relevant information for analysis and business decisions.

Importance of Artificial Intelligence in Decision-making

The Human Resource Department is proactive and has a long list of things to do, for example, the creation of a monthly planner, assigning projects, and performing analysis. Automated tools are incorporated into the workplace to reshape the landscape of recruitment, employee engagement, and HR operations.

Role of Data Science in Handling Routine Tasks:

        Perform routine and repeated tasks such as screening & short listing of candidates within a short period

        Intelligent virtual assistants, like chatbots with natural language processing are integrated to handle routine employee queries and to improve customer service support.

        Predictive Analytics predicts workforce trends and helps HR to identify staffing needs and potential issues within a limited period and resources.

Artificial Intelligence in HRM

In this new HR regime, the team is using powerful tools to boost their decision-making competencies and efficiency.        

The HR executive handles lots of time-consuming and never-ending juggling tasks such as creating a planner, assigning projects, updating the records of employees, monitoring performance, screening, and many more. And, for this, they need reliable assistance. While you focus on the bigger picture, AI tools will handle the other specifics.

ü  An Efficient Recruitment Process

The primary task of an HR team is talent acquisition and recruiting the best resource for a company. AI tools cut down the extra time by finding the appropriate candidate from the long list of databases with its automation process.   

ü  Employee Surveys

A toxic and negative environment can disturb the peace of mind of a person. Employee engagement is mandatory to enhance satisfaction levels and productivity. AI-power tools can analyze the needs of an individual with the provided data (feedback form, preference area, and sets of skills) and support HR professionals in making appropriate decisions to enhance workplace conditions.  

ü   Career Growth 

AI can help identify the missing skills and training needs in an individual. The skills development training is overall the growth of a company and individual.  

ü  Streamlining HR Operations to fill communication Gaps

Data science works beyond the data-driven operations and recruitment process. It includes various features to optimize the operations such as Chatbots for Employee Queries and predictive Analysis

ü  Avoid decision fatigue

A decision is a drastic task and always needs facts and figures to be performed effectively. AI tools manage fatigue tasks like decision-making and HR can utilize time to complete other important calls. AI tools can act as a dependable leader for the HR team. 

AI in HRM – Areas of Concern:

AI is fantastic! But, can these automated tools lay off the jobs? Lots of questions and concerns strike in every mind related to new tools and technologies such as:

1.   Is AI easy to learn?

Though, AI tools are easy to use and multiple data science certification programs help you to learn about tech-savvy tools.

2.   Is Data safe while using AI tools?

Many AI tools safeguard the data. Always prefer trustworthy vendors to protect the privacy of sensitive data.

3.   Is AI replacing the human?

Of course not, AI is a supporting tool developed to make the task easier and more effective. In the past decade, great inventors invented machines and calculators to solve complex problems. 

Conclusion

AI tools are changing the real game in the Human Resource Department. If an HR professional is looking for a successful data science career, he/she must acquire proper knowledge of how to use data, key indicators, and statistics for data-driven decisions.  AI is the critical link to success and Data Science is the crucial source of future prediction and strong data analytics. New technologies raise new concerns and intimidation; just welcome them with open hands.